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    Frequent Asked Questions

    We process orders quickly, but if you need to cancel, please Contact Us within 2 hours of placing your order. Once production or shipment has started, cancellation may no longer be possible.

    Please Contact Us within 3 days of delivery with your order number and clear photos. We’ll make it right for you.

    Due to hygiene reasons, we do not accept returns or exchanges unless the product arrives damaged or incorrect. Please check Size Guide accurately before placing order

    International orders may be subject to import duties or taxes, which are the responsibility of the customer.

    Shipping fees are calculated at checkout based on your location. Free shipping is available for orders over a certain amount (check homepage banner for promo thresholds).

    Each set is carefully handcrafted by our nail artists. Please allow 2–10 business days for production. Once shipped, delivery typically takes 7–15 business days worldwide, depending on your location.

    Yes! Our Everyday Sets are designed to fit a wide range of nail curves, especially flat nails.

    For Artisan Sets, we recommend checking our Size Guide to measure accurately before ordering.

    Every Everyday Set includes 30 nails in 12 sizes—no measuring needed, just find your best fit and go!

    For Artisan Sets, we recommend checking our Size Guide to measure accurately before ordering.